Contact Us

At JoyLaVida, every message matters. Whether you have a question about your order, our MINI CUBE SOLAR CANDLE, or simply wish to share your experience with us, our team is always here to support you.

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Customer Support

For all inquiries regarding orders, shipping, returns, or product information, please contact us via email:

Email: joylavida@outlook.com

Our customer care team aims to respond within 24–48 business hours.

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Business & Media Inquiries

For brand collaborations, wholesale cooperation, press, or media inquiries, please contact:

Email: joylavida@outlook.com

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Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Excluding public holidays.

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Global Service

JoyLaVida proudly serves customers worldwide, including the United States, United Kingdom, France, Germany, Australia, New Zealand, and many other regions.

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Our Commitment

We are committed to providing warm, professional, and reliable support — with the same care and attention that goes into every light we create.